Catalook KB Forum

Catalook Forum

Fire your Catalook questions here

Welcome to the new Catalook Forum
Last Post 21 Dec 2009 11:16 AM by shdale. 9 Replies.
Printer Friendly
  •  
  •  
  •  
  •  
  •  
Sort:
PrevPrev
Author Messages
Host Account
New Member
New Member
Posts:15

--
17 Mar 2009 09:45 PM
  • Quote
  • Reply
This is the new Catalook forum. Register now to enter your Catalook questions. We have a team of experts ready to answer your questions.
RichardSletcher
Posts:20

--
06 Oct 2009 08:12 PM
  • Quote
  • Reply
Hi
When, as a customer, I click the login button on the checkout page, the module sends me to a blank page. Iis there some way of setting the button to mover to the login page?
Regards
Richard
Steve
Posts:20

--
06 Oct 2009 09:59 PM
  • Quote
  • Reply
Richard,

Can you give me a URL so that we can see exactly what you mean. Are you already logged in ?

Steve
RichardSletcher
Posts:20

--
08 Oct 2009 04:21 AM
  • Quote
  • Reply
http://www.sensyz.co.za
User Name: TestSite
Password: testsite

If you go through the process of adding a product to the cart you get to the cart page and the button is in the middle of the page.

Thanks for the help.

Regards

Richard
RichardSletcher
Posts:20

--
08 Oct 2009 04:23 AM
  • Quote
  • Reply
Me again
the problem happens before the user logs in.
Host Account
New Member
New Member
Posts:15

--
08 Oct 2009 08:17 AM
  • Quote
  • Reply
I'm not certain if you are using the UCanUse module.
I think you are not but you might have entered a page in the Cart Options.

If you are not using UCanUse, goto cart options and remove any page entered for the following section.

UCanUse Login / Register page (activate the [Make the Ship-To-Address required] checkbox if you want give your customers the ability to specify a shipping address)
Host Account
New Member
New Member
Posts:15

--
08 Oct 2009 08:43 AM
  • Quote
  • Reply
Actually, this could be your problem.

Known Issue DNN5.0.1 / CATALooK.netStore v5.8.1
In this version the 'Log In' button on the address page of the CAT_Cart module will redirect to a blank page. To fix this request an update by email from [email protected] or perform the steps below:
1. Logout
2. Add something to the cart
3. Go to: My Account -> Cart
4. Click on the 'Log In' button
5. Replace 'My Login Page' in the code below by the URL from your browser

<td class="CATRow" nowrap>
<asp:Label ID="lblGotoLoginPage" CssClass="CATSubHead" runat="server" resourcekey="LOGINHINT">If you already have a account:</asp:Label> 
<div style="display:none"><asp:Button ID="btnGotoSignInPage" CssClass="CATCommandButton" runat="server" resourcekey="LOGIN"
CausesValidation="False" Text="Log In"></asp:Button></div>
<asp:HyperLink ID="lnkGotoSignInPage" runat="server" CssClass="CATCommandButton" resourcekey="LOGIN" NavigateURL="My Login Page">Log In</asp:HyperLink>
</td>
<td class="CATRow" colspan="2">
</td>

6. Logout
7. Login as Host
8. Go to My Account -> Cart
9. Select 'Edit Skin' from the module menu

replace this code by the modified code from step 5 :

<td class="CATRow" nowrap>

<asp:Label ID="lblGotoLoginPage" CssClass="CATSubHead" runat="server" resourcekey="LOGINHINT">If you already have a account:</asp:Label> 

<asp:Button ID="btnGotoSignInPage" CssClass="CATCommandButton" runat="server" resourcekey="LOGIN"

CausesValidation="False" Text="Log In"></asp:Button></td>

<td class="CATRow" colspan="2">

</td>



10. Select 'Save Module Skin'



All problems are fixed in the v5.8.9.
RichardSletcher
Posts:20

--
08 Oct 2009 12:27 PM
  • Quote
  • Reply
Hi
I presume you made the changes as the system is now working. Thank you very much for all your help. Once I am a little more proficient I hope to start contributing to this site.
Regards
Richard
rcottongim
Posts:20

--
03 Nov 2009 06:45 PM
  • Quote
  • Reply

Posted By hostcorelli on 17 Mar 2009 10:45 PM
This is the new Catalook forum. Register now to enter your Catalook questions. We have a team of experts ready to answer your questions.

shdale
Posts:20

--
21 Dec 2009 11:16 AM
  • Quote
  • Reply
Hi,

We have Catalook installed to enable customers in various countries to order from a site.

Whilst testing, all orders were processed (for UK orders) successfully.

However, a ‘real’ order has just been processed for a customer in Germany and the ‘amount’ was massively incorrect. It should have been £37.13 (40.47 euros) but was entering a comma (,) instead of a fullstop (.) and therefore the order was processed by the payment gateway for £3,713.00
Total GBP 37,13 (40,47 €)


This is an urgent support request to ask:
a. Why this has happened?
b. Will this affect other country transactions?
c. How this can be rectified?


Quick Reply
toggle
Username:
Subject:
Body:
Security Code:
CAPTCHA image
Enter the code shown above in the box below

Submit

Powered by Active Forums

Newsletter

Keep up on our always evolving product features and technology. Enter your e-mail and subscribe to our newsletter.

About Our Company

Corelli has been trading since 1996 offering IT solutions across Europe, we have focused on websites so that we can offer the best cost-effective solution for your business.

Get in touch

  • Address:50 Heol Tre Forys, Penarth, CF64 3RE, United Kingdom

  • Phone: +44 (0203) 287 5001

  • Email: [email protected]